Terms and Condition

Last Updated: 25 November, 2025

Welcome to Fountech. By accessing or using our website fountechbd.com, products, or services, you agree to comply with these Terms & Conditions. Please read them carefully.

If you do not agree with any part of these terms, you should discontinue use of our website and services immediately.

1. Introduction

Fountech (“we,” “our,” “us”) is a construction chemicals supplier, distributor, and applicator in Bangladesh, specializing in industrial flooring, waterproofing, repair, and related solutions.

These Terms govern your use of:

  • Our website
  • Any products or services offered
  • Communication, quotations, and project-related interactions

2. Use of Our Website

You agree to use the site for lawful purposes only.
You must not:

  • Misuse, hack, or interfere with website functionality
  • Use automated tools (bots, crawlers) without permission
  • Post or send harmful, illegal, or abusive content
  • Attempt to violate security protocols

We may suspend or restrict access at any time for violation of these terms.

3. Product & Service Information

Fountech strives to provide accurate information about:

  • Product descriptions
  • Technical data
  • Pricing
  • Project requirements
  • Service details

However, specifications may change due to manufacturer updates or site conditions.
We do not guarantee that all information is always error-free.

4. Quotations & Orders

4.1 Quotations

  • Quotations provided by Fountech are generally valid for a limited period (e.g., 7–30 days).
  • Prices may change based on material cost, project size, and site conditions.

4.2 Orders

  • Orders are confirmed only after written approval and/or advance payment.
  • We reserve the right to accept or decline orders.

4.3 Project Conditions

For application services, project timelines may vary due to:

  • Weather conditions
  • Site readiness
  • Material availability
  • Technical requirements

5. Payment Terms

Payment terms will be communicated during quotation or order confirmation.
General guidelines:

  • Advance payment is required to confirm work or material supply.
  • Remaining balance must be cleared before or upon delivery (as instructed).
  • Failure to pay on time may delay service or delivery.

We reserve the right to charge penalties for late payments where applicable.

6. Delivery & Service Execution

6.1 Delivery

  • Delivery times are estimated, not guaranteed.
  • Fountech is not responsible for delays caused by logistics issues, traffic, or external factors.

6.2 Service Execution

For epoxy/PU flooring, waterproofing, and other application services:

  • Site must be properly prepared before our team arrives.
  • Additional charges may apply for unexpected repairs or extra materials.
  • Work may be postponed for unsuitable conditions (e.g., high moisture, rain, structural issues).

7. Warranties & Limitations

7.1 Product Warranty

Product-specific warranties follow the manufacturer’s terms (e.g., BASF, Ducon).

7.2 Service Warranty

Service warranties apply only when:

  • Work is done by Fountech’s trained application team
  • Proper surface preparation was possible
  • No third-party modifications were made after work completion

7.3 Limitations

We are not liable for damages caused by:

  • Improper site maintenance
  • Structural defects
  • Water leakage from other sources
  • Misuse or heavy impact
  • Natural wear and tear

8. Intellectual Property

All content on fountechbd.com, including:

  • Text
  • Images
  • Logo
  • Product descriptions
  • Design elements

is the property of Fountech and is protected by copyright laws.
Unauthorized reproduction or copying is strictly prohibited.

9. Third-Party Links

Our website may contain links to external sites.
We are not responsible for the content, policies, or practices of third-party websites.

10. Limitation of Liability

Fountech is not liable for:

  • Website downtime or technical issues
  • Losses from using information on the site
  • Any indirect, incidental, or consequential damages

All services are provided based on agreed project terms and conditions.

11. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time.
Updated versions will be posted with a new “Last Updated” date.

12. Contact Us

For any questions or concerns about these Terms:

Fountech
Address: House No.115 (Level-6), Flat-6B, Al Nannu Tower, North Kalshi, Shagufta New Road, Mirpur DOHS, Dhaka-1216, Bangladesh.
Phone: +8801924424342
Email: info@fountechbd.com
Website: www.fountechbd.com