Last Updated: 25 November 2025
Fountech (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website fountechbd.com, contact us, or use our services related to construction chemicals, industrial flooring, waterproofing, and other solutions.
By accessing our website or using our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
Information you provide directly:
- Name
- Phone number
- Email address
- Company name
- Project details or inquiry messages
- Billing and shipping information (when applicable)
1.2 Non-Personal Information
Automatically collected data:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- Cookies and tracking technologies
- Geographical location (approximate)
1.3 Project / Service Information
When you request a quotation or service, we may collect:
- Site location
- Floor area
- Type of service required
- Technical specifications
- Attached files or project documents
2. How We Use Your Information
We use the collected data to:
- Respond to inquiries and provide quotations
- Deliver products, services, and technical support
- Improve our website performance and user experience
- Send updates, offers, and service-related information
- Maintain internal records and project documentation
- Ensure compliance with legal and business requirements
3. How We Share Your Information
We do not sell or rent your personal information.
We may share information only with:
3.1 Service Providers
Trusted third parties that support our operations such as:
- Delivery partners
- Technical teams
- Payment processors
- Website maintenance providers
3.2 Legal Requirements
We may disclose your information if:
- Required by law, court order, or government authority
- Necessary to protect the rights, safety, or property of Fountech
4. Cookies and Tracking Technologies
We use cookies to:
- Improve website functionality
- Analyze user behavior
- Personalize user experience
- Improve security and load times
You can disable cookies in your browser settings, but some website features may not function properly.
5. Data Security
We implement strong security measures to protect your data, including:
- Secure hosting
- Data encryption where applicable
- Restricted access to sensitive information
- Regular monitoring of website vulnerabilities
However, no digital transmission method is 100% secure. We cannot guarantee absolute security.
6. Retention of Information
We retain your information only as long as necessary for:
- Providing services
- Legal compliance
- Business operations
- Project documentation and warranty records
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction or updates
- Request deletion of your data
- Opt out of marketing communications
- Restrict or object to data processing
To exercise any of these rights, contact us at:
📩 info@fountechbd.com
📞 +8801924424342
8. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
9. Updates to This Policy
We may update this Privacy Policy occasionally.
Changes will be posted on this page with a revised “Last Updated” date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
Fountech
Address: House No.115 (Level-6), Flat-6B, Al Nannu Tower, North Kalshi, Shagufta New Road, Mirpur DOHS, Dhaka-1216, Bangladesh.
Phone: 01924424342
Email: info@fountechbd.com
Website: www.fountechbd.com